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Terms of Service

Last Updated: February 2025

Welcome to the HKD Alerts Slack application (“the App” or “the Service”). These Terms of Service (“Terms”) govern your use of the App, operated by HK Digital LLC (“Company,” “we,” “us,” or “our”). By installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, you may not use the App.

1. Acceptance of Terms

1.1 Binding Agreement
These Terms constitute a legally binding agreement between you (“you,” “user,” or “client”) and the Company. By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (linked).

1.2 Modifications
We reserve the right to modify or update these Terms from time to time. If we make any material changes, we will provide notice through the App or by other reasonable means. Your continued use of the App after any such modification constitutes your acceptance of the revised Terms.

2. Description of the Service

2.1 Purpose
The App allows advertisers and advertising agencies to automate reporting and alerts from their advertising accounts (e.g., Google Ads, Facebook Ads) directly within Slack.

2.2 Data Access
As part of providing automated reporting and alerts, the App will require authorization from you to access your respective ad accounts. The scope of access is generally limited to retrieving advertising performance data (e.g., impressions, clicks, conversions) to generate reports and alerts. We do not access or store personally identifiable user data (e.g., names, personal email addresses) unless explicitly needed for account setup or customer support.

2.3 Data Storage
Any advertising performance data we retrieve may be stored temporarily (e.g., for generating reports, logging, or troubleshooting) but will not be retained beyond the period necessary to fulfill the Service’s intended functionality, unless otherwise required by law or agreed upon with you.

3. Eligibility and User Responsibilities

3.1 Age Requirement
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the App.

3.2 Account Security
You are responsible for maintaining the security of any login credentials, API keys, or authorization tokens necessary for granting the App access to your ad accounts. You must notify us immediately if you suspect any unauthorized use or breach of security.

3.3 Authority to Grant Access
By authorizing the App to access your ad accounts (e.g., Google Ads, Facebook Ads), you represent and warrant that you have the rights and authority to grant such access on behalf of yourself or your organization.

3.4 Compliance
You agree to use the App in compliance with all applicable laws, rules, and regulations, as well as the terms, policies, and guidelines of any third-party platforms (e.g., Slack, Google, Meta) whose services you access through the App.

4. License and Restrictions

4.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely for your internal business purposes relating to advertising reporting and alerts.

4.2 Prohibited Uses
You agree not to (a) reverse engineer, decompile, or otherwise attempt to derive the source code of the App; (b) use the App to engage in any unlawful or fraudulent activity; (c) use the App in a manner that could disable, overburden, or impair our servers or networks; or (d) resell, redistribute, or sublicense the App without our prior written consent.

5. Third-Party Services

5.1 Integration
The App integrates with third-party platforms such as Slack, Google Ads, and Facebook Ads. Your use of these platforms is governed by their respective terms of service and privacy policies.

5.2 No Endorsement
We are not affiliated with or endorsed by Slack, Google, or Facebook (Meta), and we disclaim any responsibility for the content, services, or data handling practices of these third parties.

5.3 Third-Party Fees
You are solely responsible for any fees or charges imposed by third-party platforms or service providers in connection with your use of the App.

6. Intellectual Property Rights

6.1 Ownership
All intellectual property rights in and to the App (excluding any user-provided content or data) are owned by us or our licensors. Nothing in these Terms transfers any ownership rights to you.

6.2 Feedback
If you provide any suggestions, feedback, or ideas regarding the App, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, and incorporate such feedback for any lawful purpose.

7. Privacy and Data Protection

7.1 Privacy Policy
Your use of the App is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard your information.

7.2 Data Access and Storage
We will only access, store, and process ad performance data to the extent necessary to provide the Service. We do not store personal user data unless required for account setup or support purposes, and we adhere to industry-standard security measures to protect your data.

7.3 Consent to Data Processing
By using the App, you consent to the processing of data as described in these Terms and our Privacy Policy.

8. Termination

8.1 Termination by You
You may stop using the App and revoke access at any time through your account settings on Slack, Google Ads, or Facebook Ads, or by contacting us directly.

8.2 Termination by Us
We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including if you violate these Terms or if your continued use poses a security or legal risk.

8.3 Effect of Termination
Upon termination, any licenses or permissions granted to you in these Terms will immediately cease, and we may delete any data associated with your account unless required by law to retain it.

9. Disclaimer of Warranties

YOUR USE OF THE APP IS AT YOUR OWN RISK. THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE APP SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO USE THE APP IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US $50).

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with (a) your access to or use of the App, (b) your violation of these Terms, or (c) your infringement of any third-party intellectual property or other rights.

12. Governing Law and Dispute Resolution

12.1 Governing Law
These Terms and any dispute arising out of or related to them will be governed by and construed in accordance with the laws of Cook County IL, without regard to its conflict of law principles.

12.2 Dispute Resolution
Any dispute arising under or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of American Arbitration Association (AAA), and any judgment on the arbitration award may be entered in any court having jurisdiction. You agree to waive any right to a trial by jury or to participate in a class action.

13. Miscellaneous

13.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the App and supersede any prior agreements.

13.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

13.4 Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms without restriction.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms or the App, please contact us at:

HK Digital LLC
Email: hello@hkdigitalmedia.com
Or visit our website at www.hkdigitalmedia.com

By installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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